We look for many qualities in the individuals we hire -- the ability to communicate effectively, a high level of organization, strong interpersonal skills, and so on.
Regardless of an applicant's qualifications, we always look for one attribute in particular -- the desire to provide high quality products with excellent customer service. We can train people how to work with clients or run pieces of equipment, but to have passion for customer service and pride for your work takes a unique individual.
If these are qualities you possess, we're sure you'll find a rewarding career with us. We supply our team with the latest technology, afford them the best training available, and provide every opportunity for growth within our company.
Current Openings Full Time CSR
We are currently looking for an experienced full-time Customer Service Representative to join our team. Our growing shop is conveniently located in the Countryside area. Starting pay is $11.00/$13.00 hour, 8 paid holidays, employee health, 2 weeks vacation + 2 personal days. We are a member of Crouser & Associates which holds us accountable to ensure a mature working environment for our employees. As a member our employees also receive ongoing training opportunities. Hours are Monday through Friday 8:00 AM to 4:30 PM.
Following is a list of some of the Customer Service Rep’s duties:
Answer telephones
Wait on customers at front counter
Enter orders into automated print production software
Prepare quotes for customers
Prepare packages for shipping FedEx, UPS and AAA Delivery
Maintain communication with customers throughout production of jobs
The following equipment is operated by the CSR:
Cannon high speed format copier
Computer for quotations
Fax machine
Various bindery
Deliveries
The CSR is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. The CSR has primary responsibility for ensuring that customer needs are met.
As the Customer Service Representative, you would be the primary internal representative of our organization, convey to the customer a sense of expertise in our printing services and capabilities.
You are a member of the Production Team, and together you are accountable for meeting the monthly, quarterly, and annual revenue and sales goals of the company. The sales and strategic marketing activities of the team will be designed to achieve these revenue goals. These in turn are key to meeting all of the company goals:
Guarantee satisfaction and value for customers.
Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth.
Maintain personal productivity and quality standards that make possible attractive financial returns so that the company may continue to provide excellent service to our customers and ensure job security and career growth to our staff.
You and your team are responsible for supporting the company vision and mission. Because you will be in contact with current and prospective customers, and you are in a strong position to influence their satisfaction and our company prosperity, this position requires tact, sensitivity, and professionalism.
Contact Marv at 708-354-8464 or marv@huntprinting.com for more information.
